Privacy Policy

Last Updated: August 24, 2025

This Privacy Policy describes how Preptly AI ('Company,' 'we,' 'us,' or 'our') collects, uses, and discloses your information in connection with your access to and use of our AI-powered technical interview platform, including any content, functionality, and services offered on or through Preptly AI (the 'Platform').

We are committed to protecting your privacy and handling your data in a transparent and secure manner. By using the Platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information for various purposes to provide and improve our Platform and services to you.

1.1. Personal Data

While using our Platform, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

•Identity Data: Name, email address, phone number, username
•Profile Data: Professional background, skills, experience level, resume information
•Financial Data: Payment card details, billing address, transaction history
•Usage Data: Information about how you use our Platform, features accessed, time spent

1.2. Interview-Specific Data

During the interview process, we collect:

•Job description data and requirements
•Interview recordings (video and audio)
•Interview transcripts and responses
•AI-generated feedback and analysis
•Performance scores and evaluations

1.3. Technical Data

We automatically collect certain technical information:

•IP address, browser type and version
•Device information and operating system
•Diagnostic and usage data

1.4. Usage Data and Analytics

We collect information about your interactions with our Platform through third-party service providers for analytics and improvement purposes.

2. How We Use Your Information

We use the collected data for purposes including:

•Providing and maintaining the Platform
•Personalizing your experience
•AI-powered features (question generation via OpenAI, interviews via VAPI, analysis, etc.)
•Communication (transactional & notifications)
•Security and fraud prevention
•Billing & payments (via Stripe)
•Research & development
•Compliance with legal obligations

3. How We Share Your Information

We may share your information with trusted third-party service providers and partners, including but not limited to:

•OpenAI – for question generation and AI analysis
•Supabase – database and vector store
•Stream Video SDK – video infrastructure & recording
•Inngest – background job automation
•Stripe – payment processing
•VAPI AI Voice Agent – AI-led voice interviews
•React Email – professional email notifications

Your interview recordings, transcripts, and AI-generated feedback are shared with Tech Experts who scheduled your interviews.

We may also share data for business transfers, legal reasons, or with your explicit consent. Aggregated and anonymized data may be shared for research and analytics.

4. Data Storage and Security

We use encryption, role-based access, authentication (JWT & secure sessions), audits, and minimization to protect your data. While we take strong measures, no method of transmission or storage is 100% secure.

5. Data Retention

We retain data as long as needed for:

•Providing services
•AI model improvement (anonymized data may be retained indefinitely)
•Legal compliance
•Dispute resolution

6. Your Data Protection Rights

Depending on applicable laws, you may have rights to: access, rectify, erase, restrict, object to processing, and request data portability. Contact us at info@preptly-ai.com to exercise these rights.

7. International Data Transfers

Your information, including Personal Data, may be transferred to and processed in India, where Preptly AI operates. By using the Platform, you consent to this transfer and processing.

8. Children's Privacy

Preptly AI is not intended for children under 13. We do not knowingly collect data from children. If discovered, such data will be deleted.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised 'Last Updated' date, and important changes will be notified by email or platform notice.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@preptly-ai.com

By visiting our Contact Page: Contact Us Page

1. Information We Collect

We collect various types of information for various purposes to provide and improve our Platform and services to you.

1.1. Personal Data

While using our Platform, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

•Identity Data: Name, email address, phone number, username
•Profile Data: Professional background, skills, experience level, resume information
•Financial Data: Payment card details, billing address, transaction history
•Usage Data: Information about how you use our Platform, features accessed, time spent

1.2. Interview-Specific Data

During the interview process, we collect:

•Job description data and requirements
•Interview recordings (video and audio)
•Interview transcripts and responses
•AI-generated feedback and analysis
•Performance scores and evaluations

1.3. Technical Data

We automatically collect certain technical information:

•IP address, browser type and version
•Device information and operating system
•Diagnostic and usage data

1.4. Usage Data and Analytics

We collect information about your interactions with our Platform through third-party service providers for analytics and improvement purposes.

2. How We Use Your Information

We use the collected data for purposes including:

•Providing and maintaining the Platform

•Personalizing your experience

•AI-powered features (question generation via OpenAI, interviews via VAPI, analysis, etc.)

•Communication (transactional & notifications)

•Security and fraud prevention

•Billing & payments (via Stripe)

•Research & development

•Compliance with legal obligations

3. How We Share Your Information

We may share your information with trusted third-party service providers and partners, including but not limited to:

•OpenAI – for question generation and AI analysis

•Supabase – database and vector store

•Stream Video SDK – video infrastructure & recording

•Inngest – background job automation

•Stripe – payment processing

•VAPI AI Voice Agent – AI-led voice interviews

•React Email – professional email notifications

Your interview recordings, transcripts, and AI-generated feedback are shared with Tech Experts who scheduled your interviews.

We may also share data for business transfers, legal reasons, or with your explicit consent. Aggregated and anonymized data may be shared for research and analytics.